According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at Hotel Shakti Continental. The identification proofs accepted are Drivers License, Voters Card, Passport, Ration Card. Without valid ID the guest will not be allowed to check in.
The primary guest checking in to the hotel must be at least 18 years of age.
The standard check-in time is 12:00 Noon and the standard check-out time is 12:00 Noon. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out. Early check-in or late check-out is subject to availability and may be chargeable by Hotel Shakti Continental.
Early check-in (before 5:00 am - Full Tariff / after 5:00 am - Half Tariff) and late check-out (till 6:00 pm - Half Tariff / after 6:00 pm - Full Tariff) are strictly followed by management.
A guaranteed reservation may be cancelled 48 hours prior to the time of check-in, failing in which will result in a night's retention charge being levied. Same day cancellation or No-Show, 100% retention-charge will be applicable.
Prior check-out without information, will be treated ad 100% chargeable basis. For confirmed booking, if in-house guest wants to check-out earlier, need to inform Reception one-day prior (at-least 24 hours before) to avoiding Retention charge.
Unmarried/Unrelated couples will not be allowed to check-in. Hotel Shakti Continental reserves the right of admission. Accommodation can be denied to guests posing as a 'couple' if suitable proof of identification is not presented at check-in. This is at the full discretion of the hotel management. No refund would be applicable in case the hotel denies check-in under such circumstances.
Customers with Local IDs will not be allowed to check-in. Hotel Shakti Continental reserves the right of admission for local residents. Accommodation can be denied to guests residing in the same city.
The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls, Wi-fi). These will be charged by the hotel at the time of check-out from the hotel.
For any update, the customer shall pay applicable cancellation/modification charges.
Modified bookings will be subject to availability and revised booking policy of the hotel.
The cancellation/modification charges are standard and any waiver is entirely on the hotel's discretion.
